The narrow body and flared top of this vase holds the stems perfectly to display the blooms of any bouquet to their best effect. This item can be subtly personalised with up to 30 characters of your own text. Please note: To receive your item in time for Christmas, our last order date is Friday 15th December. Please email your personalised message to email@example.com by Monday 18th December at the latest to complete your order. Any new orders placed after 15th December will be processed on January 8th 2018 and arrive within 7 days. How do I personalise my product? Once you’ve placed your order, please email your personalisation details directly to firstname.lastname@example.org including your name and order number. If this is not received within three working days , a representative will contact you by phone to discuss your order. When considering your personalised message, please remember that there is a 30 character count limit on each glass. All personalisation text must be confirmed by email and please note that a pair of glasses can have up to 30 characters on each glass. If you are purchasing this as a gift and do not wish the recipient to be contacted, please ensure that you put your own contact details for this order. Your Dartington item will be delivered within 14 days of ordering. Refund Policy This item is made to your specification and so is excluded from our usual returns policy.This does not affect your statutory rights. Find out more.